Identify
Problem. The nameplate is worn or the model code returns nothing online.
What happens here. Send a photo of the motor and drive labels. Model code, rated power, rated speed and encoder type are read off and confirmed back to you in writing.
Solution
Obsolete Axis Replacement
A machine is down, the servo axis has failed and the original model is discontinued. This is the route from a nameplate photo to a working axis on the shelf.
The Problem
Why This Goes Wrong
Replacing a discontinued axis is not a catalogue lookup. Power rating alone does not decide it - flange, shaft, encoder type, drive pairing and cable connector all have to agree, and one wrong assumption means a second shipment.
Stage by Stage
How the Order Actually Runs
Measure
Problem. A replacement that is electrically right can still be mechanically wrong.
What happens here. Flange square size, pilot boss, bolt circle, shaft diameter, keyway and shaft length are checked against your measurements before anything is quoted.
Match the drive
Problem. A motor from a different brand rarely runs on the old drive.
What happens here. Motor and drive are quoted as a set with the cables that belong to them, so encoder protocol and connector pinout already agree.
Confirm
Problem. Homing behaviour changes when an incremental encoder replaces an absolute one.
What happens here. The encoder type is stated in the quotation and the difference in homing is flagged before you order, not after.
Ship
Problem. One urgent motor should not carry a full pallet of freight cost.
What happens here. Single units are accepted and shipped by courier, or held to travel with the rest of your part list in one consolidated shipment.
Support
Problem. A new axis still has to be tuned into the machine.
What happens here. Parameter lists and wiring references are sent with the parts, and follow-up questions go straight to the same WhatsApp thread that handled the order.
Components
Parts Used in This Route
Automation PLC and Motion Components
Servo Motors and Drives
Mrright supplies AC servo motors with matched drives, power cables, and encoder cables for positioning axes. Each motor is quoted with the drive and cables that are compatible, so the axis arrives ready to commission.
Automation PLC and Motion Components
Torque Motor and DD Motor
Mrright supplies torque motors and direct drive (DD) motors with their matched drives from stock in Zhuhai. These motors are designed for low-speed, high-torque applications where backlash must be eliminated, such as indexing tables, rotary stages, capping and labelling heads, and wafer or panel handling.
Automation PLC and Motion Components
Automation PLC and Control Devices
Mrright supplies programmable logic controllers and expansion modules for machine control, held in stock in Zhuhai. Buyers select by I/O count, I/O type, supply voltage, communication port, and programming software.
Guides
Background Reading
FAQ
Questions About Obsolete Axis Replacement
Can you match a motor from just a photo of the nameplate?
In most cases yes. A clear photo of the motor label and the drive label gives the model code, rating and encoder type. Where the label is unreadable, the machine manual page or the drive parameter list is the next best source.
Do I have to change the drive as well?
If the replacement motor is a different brand, normally yes. The drive reads the encoder, so motor and drive are quoted together unless the original brand is still available.
How long does identification take?
Identification is usually answered within the same working day once the photos arrive. Delivery time depends on whether the model is in Zhuhai stock, which is confirmed in the same reply.
Can I order one motor only?
Yes. Single-unit orders are accepted for spares.
What if the replacement does not fit?
That is what the measurement step is for. Flange, shaft and cable details are confirmed in writing before the order is placed, so the dimensions are agreed by both sides.
Start This With One Message
Send the photo or the list. The first reply tells you what is in stock and what is not.