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Frequently Asked Questions

The questions buyers ask us before an order — company, commercial terms, and how the machines behave in production. Machine-specific answers sit on each model page.

Questions

Everything buyers ask us

Are you a trading company or a manufacturer?

We are a flexible-packaging equipment manufacturer. Shanghai Boevan was founded in 2011 and runs its own R&D team and its own 12,000 m² factory in Fengxian District, Shanghai.

What kind of products can your machines pack?

Powder, granule, liquid, viscous liquid, solid pieces and tablets, across the food, beverage, chemical and pharmaceutical industries. The dosing system is selected to match the product — auger, cup, multihead weigher, pump, piston or track counter.

Where is your factory and how far is it from the airport?

No. 6818 Daye Road, Fengxian District, Shanghai (Building 10, VanYang Sci-Tech Park). It is about one hour from the airport, and we arrange pick-up and drop-off if you tell us your flight in advance.

What is your standard production lead time?

Lead time depends on product type, order quantity and the current production schedule. Standard machines are usually faster than customised ones — around 45 working days.

How do you control production quality?

Material inspection, process inspection, production monitoring, finished-product testing and a final inspection before shipment. Factory inspection reports are available, and third-party reports such as SGS or CSA can be arranged if you tell the project manager before the order is confirmed.

What after-sales service do you offer?

A one-year warranty with lifetime maintenance, and 12-hour online after-sales support. Local on-site support can be arranged where it is needed.

What Are Your Prices?

Our prices are subject to change depending on supply and other market factors. We will send you an updated price list after your company contact us for further information.

Do You Have a Minimum Order Quantity?

Our prices are subject to change depending on supply and other market factors. We will send you an updated price list after your company contact us for further information.

Can You Supply the Relevant Documentation?

Our prices are subject to change depending on supply and other market factors. We will send you an updated price list after your company contact us for further information.

What Is the Average Lead Time?

Our prices are subject to change depending on supply and other market factors. We will send you an updated price list after your company contact us for further information.

How to Ensure the Bag Is Well Sealed?

Heat sealing first, then cold sealing. After two sealings, the airtightness of the bag is ensured;for the two top sealing,customer can choice working with “diamond sealing and lined sealing”,by this way,the sealing will more stronger.

How to Ensure the Integrity of Bag Opening?

Through bag opening detection and assisted air blowing, the bag opening is more complete;at the same time,the suction cup we use USA brand,the quality and shelf-life will more better than the normal type.

How to Ensure Accurate Cutting?

Use the most suitable cutting equipment and use two cutting methods to make cutting more accurate.

How to Improve the Aesthetics of Bags?

By adjusting the temperature of the sealing block, the seals more smoothly.

Can the Machine Run Different Bag Sizes?

When change bag width,need replace “bag forming device/horizontal seal bar/punching knife”;when change bag length,only need adjust the machine,no need replace the parts.so if customer purchase more than 4 lanes machine,usually we suggest customer keep the bag width same,only change the length for different volume.

How Is the Cut Controlled?

For multi-lanes machine,how many lanes will provide how many sets of punching knife,by this way can keep the bag cutting appearance good,also if one of the knife broken,other’s can working.

Who Is Shanghai Boevan?

Shanghai Boevan Packaging Machinery Co.,Ltd ,established in 2005 and occupied20,000m2 , is a dynamic global packaging group, with professional technical teams and strict quality control.No matter for powder,granule, liquid,viscous liquid, block, stick, etc., perfect packaging solution can be offered here according to your product characte

Tell us the product and the pouch. We will send the line — and the video.

Most quotes go out the same business day.

Certified and compliant
CE mark marking on Boevan machinesISO 9001 marking on Boevan machinesUL marking on Boevan machinesCSA marking on Boevan machinesGMP marking on Boevan machinesEAC marking on Boevan machines