Custom lapel pins keychains and soft PVC promotional products
Custom medals and lapel pins shown as manufacturing samples

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Questions to Ask a Manufacturer

Ten questions worth asking before you place a first order.

Why This Comes Up

Ten questions worth asking before you place a first order.

Antique Bronze Relief Challenge Coin showing an antique bronze coin with a raised relief centre
Antique Bronze Relief Challenge Coin, one of the pieces this guide relates to. View the product

The Questions Buyers Ask

  • What types of products can Chinese manufacturers produce?
  • How do I find a reliable Chinese manufacturer?
  • How can I communicate effectively with a Chinese manufacturer?
  • What are the typical lead times for manufacturing in China?
  • What are the minimum order quantities that Chinese manufacturers typically require?
  • What are the payment terms for working with a Chinese manufacturer?
  • What are the quality control processes that Chinese manufacturers have in place?
  • How do Chinese manufacturers handle intellectual property rights?
  • Can Chinese manufacturers provide customized packaging and labeling?
  • What are the shipping and logistics options when working with a Chinese manufacturer?

How We Answer These at BCPromoCrafts

Every question above comes down to whether the supplier will show you the piece before you pay for the run. We send a mould proof and a physical sample in 8 to 10 days, inspect 100 percent of the order before shipping, and reply to email within 24 hours while the job is on the floor.

Questions

Questions Readers Ask

Following on from this guide.

Can you produce this kind of product in small quantities?

Yes. Lapel pins, metal badges, customized keychains and soft PVC shoe charms carry no MOQ limitation.

How long does a first order take?

Samples take 8 to 10 days and the full order 12 to 20 days. Soft PVC shoe charms run around 8 to 15 days.

How quickly do you reply to an enquiry?

We answer email within 24 hours.

Put This Into Practice on Your Next Order

Send artwork and a quantity, and we will answer within 24 hours with tooling cost, unit price and a lead time.