Genuine Parts and Warranty Support
Parts identified against the engine, not against a guess
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What Happens At Each Stage
Each stage names the problem buyers actually hit, then what MEP Power does about it.
Identify the part
Half of all wrong parts start with a wrong engine number.
Send the engine serial number or the information needed to identify the part and the quotation follows once it has been checked.
Quote
Genuine and OEM parts serve different budgets.
Both are offered and the quotation states which is supplied.
Ship
Small parts should not travel like engines.
Express is used for small parts, sea or air freight for larger consignments.
Warranty
A warranty is only useful if the terms are clear.
New genuine and OEM engines and generator sets carry one year or 1000 hours, whichever comes first. Inside that period MEP Power supplies replacement parts free of charge and bears the cost of the engine repair for quality faults.
Models This Solution Usually Involves
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Genuine Parts and Warranty Support Questions
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Genuine Parts and Warranty Support
Send the details and we will tell you what is involved, what it costs and how long it takes.