Packaging Process Guides for Buyers
Practical checks you can run on a physical sample before approving a production run - written from what actually goes wrong on the floor, not from a glossary.
Finishing and Material Guides
How We Actually Run an Order
Everything Buyers Ask Us
Can we get some samples? Are there any charges?
Yes. You can get available samples from our stock. Real samples are free; you cover the freight cost.
What file format do you want for printing?
AI, PDF, CDR, PSD or EPS. Send the working file rather than a flattened image so foil, spot UV and die-cut layers stay separable.
What are the trade and payment terms?
100% or 50% of the total value is paid before production starts. We accept T/T, Western Union, L/C, PayPal and cash, and terms can be negotiated.
How do I know my goods have been shipped?
Detailed photos of every process stage are sent to you during production, and we supply the tracking number once the order ships.
How do we get a quote?
Send the specification: material, size, shape, colour, quantity and surface finishing. Dimensions and quantity alone are enough for an indicative price.
What shipping methods can I choose and how long do they take?
Express via DHL, UPS, TNT or FedEx takes 3 to 5 working days. Sea freight takes 10 to 30 working days.
What is your production lead time?
Bulk orders are finished within 10 to 15 days, which is about 30% shorter than the industry-standard waiting period. Physical samples take 5 to 7 days.
What is the minimum order quantity?
Typical minimum order is 500 pieces per design. Confirm against the individual product page, as some structures differ.