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Years of continuous OA shaft supply to a Japanese customer
Feed shafts for document-handling machines, supplied continuously against one drawing and one control plan.
Office automation shafts fail in a way the end user notices immediately, as a paper jam. Runout that would be invisible in another application shows up as a misfeed every few hundred sheets, so straightness matters more here than the nominal diameter.
The programme has run for years against the same drawing and the same control plan. What keeps it stable is not a clever process but an unchanged one: the same machines, the same sequence and the same measured characteristics shipment after shipment.
That is the substance of a Japanese-level supply relationship. The customer is not buying a part that meets the drawing once; they are buying the absence of variation between this shipment and the last one.
Specifications
| Parts | Feed shafts for document-handling machines |
|---|---|
| Critical characteristic | Straightness and runout, not nominal diameter |
| What keeps it stable | An unchanged process, shipment after shipment |
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