Frequently Asked Questions

We are the original ball manufacturer in China, and other suppliers buy their balls from us. That gives us a very competitive price against any other metal ball or steel sculpture supplier. We would rather direct you to spend your budget as efficiently as possible, and quality is what we are measured on.

Yes. We manufacture qualified products and we take on customisation work as well, including design recommendations and installing instructions.

Our price range varies according to size, thickness and customisation, so there is no fixed list. Send the specification and quantity for a real quotation.

Fire pit balls and steel sculptures have no MOQ. Hollow brass and copper balls under 200mm (8 inch) have a minimum, for example ∅100mm (4 inch) at 100 pieces. Hollow aluminium balls under 200mm have a minimum, for example ∅100mm (4 inch) at 200 pieces. Hollow steel balls are held in large stock in our standard sizes and can be supplied directly.

A new stamping press mould for a customised size under ∅250mm is charged at USD 1,000.

Normal orders 1 to 3 days directly from stock. Customised orders 7 to 15 days for scheduled production in queue order, which follows the chronological order in which customers place their orders. Steel sculptures 15 to 30 days based on the amount of work in the design. Statutory public holidays can cause delay.

Under ocean shipping, a normal order is 30% T/T deposit in advance with the balance against a copy of the B/L. A customised order is 50% T/T deposit in advance with the balance against a copy of the B/L. The balance is paid before shipping if the shipment is arranged by the client's courier. Under express and air shipping, the balance is paid before shipping for all order types.

PayPal with a 4.9% service fee, T/T wire transfer with no service charge, and Western Union with no service charge. For large amounts we accept L/C.

EXW is the best choice if you need full authority for cargo delivery by your own carrier. FOB is the best choice if you have a courier handling the shipment in China. C&F means you pick the cargo up from the harbour or inland terminal. DDU means the cargo is delivered to your detailed address with duty unpaid.

Duty varies with each country's customs policy and our courier can hardly collect that duty.

By express door to door for samples and small orders, using DHL, UPS, FedEx or Aramex depending on the country, with China EMS available for some destinations. Delivery is usually 3 to 7 days by express and 7 to 15 days by EMS. Remote addresses carry an additional remote area service cost. By bulk air door to airport for medium and urgent orders, usually around 3 days to your local airport. By sea warehouse to seaport for larger orders, usually 15 to 30 days to your local customs.

United States clients must complete the Importer Security Filing 10+2 before the vessel is dispatched.

∅2200mm (∅71/3 feet) by conventional 20ft or 40ft container. ∅3500mm (∅11½ ft) on a 20ft or 40ft flat rack with packaging. Larger spheres are produced complete, then cut into quarters or eighths with bolted internal ribs and assembled on site.

Hollow steel balls from ∅6mm to ∅3500mm with a wall of 0.6mm to 16mm. Hollow brass and aluminium balls from ∅6mm to ∅3500mm with a wall of 1mm to 6mm. Metal hemispheres by spinning from ∅89mm to ∅3500mm at 2mm to 16mm, by stamping press from ∅6mm to ∅700mm at 0.6mm to 3mm, and welded assembled from ∅200mm to ∅3500mm at 0.6mm to 6mm.